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How m88win Handles Your Personal Data

At m88win, your personal data belongs to you — we collect only what we need to operate your account, process transactions via Touch 'n Go, GrabPay, Boost dan…

Data TransparencyAccount SecurityCookie ControlYour Access RightsMalaysian Law Compliance
m88win How m88win Handles Your Personal Data
PRIVACY CONTACT PATHS

Reach Our Privacy Team Directly

If you have a question about how your data is used, want to correct inaccurate details on your account, or wish to request deletion of your profile, our privacy team is reachable…

Live Chat Open the chat window on m88win.win and select 'Account & Privacy' from the topic menu. A privacy-trained agent will pick up your request within minutes during operating hours.
Email Support Send your data request or privacy question to our support address listed in your account portal. Include your registered email so we can verify identity before acting on the request.
Help Centre Form Log in, go to Help Centre, and submit a 'Data & Privacy' ticket. This method creates a tracked case number so you can follow up and we can confirm when your request is fulfilled.
HOW WE PROTECT YOU

Data Handling, Cookies and Account Security

We apply encryption at rest and in transit across all account data. Our cookie policy is opt-in for non-essential cookies, and you can adjust or withdraw consent at…

Data We Collect

We gather registration details, payment method identifiers, session logs and device fingerprints only when they are necessary to run your…

Cookie Management

Essential cookies keep your session alive and your wallet state consistent.

Account Security Measures

Passwords are stored as salted hashes; we never hold them in plain text.

Data Retention Schedule

Transactional records are held for the period mandated by Malaysian financial regulation.

Third-Party Sharing

We share data only with payment processors such as Touch 'n Go, GrabPay, Boost dan FPX and with identity-verification services…

Your Rights and How to Exercise Them

You have the right to access, correct, port or request deletion of your personal data.

Common Questions About Your Privacy on m88win

The answers below cover the privacy questions we receive most often. If your question is not listed here, reach the privacy team through Live Chat or the Help Centre form and we will respond promptly.

We collect your name, email address, phone number and a copy of any identity document required for verification. Payment method tokens — such as your Touch 'n Go or GrabPay reference — are stored securely but we never hold full card or bank account numbers on our servers.

All data in transit is protected by TLS encryption, and data at rest is encrypted on secured servers. Passwords are stored as salted hashes. You can also activate two-factor authentication from your account security settings for an additional layer of protection.

Yes. Submit a data-access request via Live Chat or the Help Centre form. After we verify your identity against the registered account details, we will send you a structured copy of your personal data within the timeframe required by applicable Malaysian law.

Log in and submit a 'Data Deletion' ticket through the Help Centre, or contact us via Live Chat. We will verify your identity, close the account and delete non-transactional profile data within 30 days, unless a regulatory retention obligation requires us to hold certain records longer.

We share data only with payment processors — including Touch 'n Go, GrabPay, Boost dan FPX — and with identity-verification or fraud-prevention services where required by law. We do not sell, rent or trade your personal data to advertisers or unrelated third parties.

On your first visit you will see a cookie consent banner. Essential cookies are required to keep your session and wallet working; all others are optional. You can revisit your cookie preferences at any time through the privacy settings link in the site footer.

Contact our privacy team immediately via Live Chat or the Help Centre email form. We take all data-protection concerns seriously and will acknowledge your complaint within one business day, then work with you toward a resolution in line with Malaysian data-protection requirements.